Spa Coordinator

Hydrate South Austin Llc; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at an innovative wellness spa dedicated to promoting health and relaxation. As a Spa Coordinator, you'll play a vital role in enhancing the client experience by managing appointments, providing service recommendations, and ensuring a welcoming atmosphere. This position offers an exciting opportunity to interact with clients, promote wellness through high-quality services, and contribute to a growing brand. If you are enthusiastic, organized, and passionate about customer service, this role is perfect for you. Be part of a mission-driven company that values wellness and community engagement!

Benefits

Employee discounts

Qualifications

• Proficient in computer skills and excellent communication abilities.
• Customer relationship skills and sales experience are beneficial.

Responsibilities

• Setting appointments and aiding clients in service selection.
• Greeting clients and providing administrative support as needed.

Skills

Computer skills

Oral communication

Written communication

Customer relationship skills

Sales experience

Tools

POS software

Job description

Benefits:

1. Employee discounts

Hydrate IV Bar

Hydrate IV Bar is a growing collection of IV therapy spas promoting wellness from within. We have locations throughout Colorado, Arizona, Texas, and Utah with future openings in Georgia, Wisconsin, and South Carolina.

OUR MISSION

To promote wellness from within by delivering high-quality products and services administered by experienced and trustworthy medical and wellness professionals in a relaxing, spa-like atmosphere.

Salary:

$18 / hour plus commissions from membership and package sales

Position Summary:

The Spa Coordinator is a key position with Hydrate IV Bar. Primary responsibilities include setting appointments for our members, clients, and first-time guests, aiding in the selection of services, and sales of memberships and packages. Client check-in/check-out via POS software.

Essential Duties and Responsibilities:

1. Greeting clients in an enthusiastic and professional manner
2. Full knowledge of our services and packages, ability to make recommendations
3. Sell memberships and packages
4. Answering all incoming telephone calls in a professional and courteous manner
5. Performing related clerical work
6. Using applicable software programs and other business-related documents
7. Ensuring Hydrate IV Bar spas are organized and tidy
8. Providing administrative support when needed
9. Managing and ordering non-medical office supplies and retail inventory as needed
10. Performing other duties as assigned
11. Supporting daily duties of medical professionals as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities):

1. Proficient in computer skills
2. Excellent oral and written communication skills
3. Excellent customer relationship skills
4. Medical industry experience is not required but recommended
5. Sales experience is not required but recommended
6. Prior administrative office management experience is not required but recommended