Charismatic Spa Leader

Hand & Stone Massage and Facial Spa; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Spa Manager to lead operations in Austin. This role offers the chance to implement creative strategies that drive revenue and enhance customer satisfaction. The ideal candidate will be a motivational leader with strong sales and marketing skills, capable of managing a diverse team and ensuring operational excellence. With a focus on employee happiness, this opportunity promises growth and competitive compensation within a supportive environment. Join a team committed to exceeding guest expectations and fostering a positive workplace culture.

Benefits

Medical/Dental/Vision

401K

Paid vacation

Flexible schedules

Employee discounts

Employee rewards program

Qualifications

• Strong sales and marketing skills to help grow the business.
• Excellent leadership and organizational abilities to manage staff.

Responsibilities

• Create marketing strategies to maximize revenue and profits.
• Ensure high levels of customer satisfaction and resolve complaints.
• Hire, train, and mentor team members according to policies.

Skills

Sales and Marketing

Leadership

Interpersonal Skills

Organizational Skills

Communication Skills

Job description

1 week ago Be among the first 25 applicants

Direct message the job poster from Hand & Stone Massage and Facial Spa

Specializing in people first leadership to drive results

Responsive recruiter

We are currently seeking an energetic and reliable Spa Manager in the Austin or surrounding area for 1 or more of our locations!!

Do people often describe you as a dynamic leader or a fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace?

As the Spa Manager, you will direct and organize the overall operation of the spa to maximize the potential of our team members' lives paired with exemplary customer service and customer satisfaction.

Our ideal Manager or Director will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.

The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales goals and delivering an exceptional level of customer service. We believe in performance-based remuneration, so if you are constantly striving to achieve, want opportunities to be creative, and to own your personal progress, then you found the right place to work!

Please Come Join Us If You

Have a great personality and excellent interpersonal skills!

Are a self-proclaimed “genius” in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue

Are a dynamic leader who can manage a diverse staff

Have great communication skills and connect well with staff and stakeholders

Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers’ expectations)

Are an empathic individual who can put yourself in someone else’s shoes

Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry

Responsibilities

• Create marketing strategies aimed at maximizing revenue and profits
• Perform data analysis that drives business decisions and success
• Analyze sales numbers in comparison to the marketing budget to manage profitability
• Use sound judgment, work independently, with minimal supervision.
• Plan and direct to meet the daily needs of the operation.
• Track staff schedules efficiently to optimize capacity, revenue, and profits.
• Maintain the utmost cleanliness and soothing ambience of the premises
• Manage inventory effectively
• Monitor the budget to ensure efficient operation keeping expenditures stay within budget
• Ensure high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.
• Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.
• Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and procedures.
• Motivates and empowers the team to achieve high standards.
  
  

What’s in it for you?

• A great opportunity to implement creative strategies to help our new spa become as successful as possible!
• Growth opportunities
• Competitive compensation
• Commission opportunities and generous bonuses
  
  

Benefits We Offer

• Medical/Dental/Vision
• 401K
• Supplemental Insurance
• Paid vacation
• Flexible schedules
• Employee discounts on products and services
• Employee rewards program/employee referral bonus
  
  

Compensation: $40,000.00 - $55,000.00 per year

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wellness and Fitness Services

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