Assistant Spa Manager

Hand & Stone Massage and Facial Spa; Austin (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in wellness and fitness services is seeking an enthusiastic Assistant Spa Manager to join their team. This role involves overseeing daily operations, managing schedules, and ensuring excellent customer service at the spa. Ideal candidates will have a passion for sales and a knack for managing a busy environment. With a focus on promoting health and wellness, this position offers a chance to make a significant impact in clients' lives while enjoying benefits like medical insurance and flexible schedules. If you thrive in a dynamic setting and love working with people, this opportunity is perfect for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid vacation

Employee discounts

Employee rewards program

Referral bonuses

Qualifications

• Experience in managing daily operations of a busy spa.
• Ability to handle administrative tasks including payroll and inventory.

Responsibilities

• Manage schedules and maintain spa supplies for smooth operations.
• Assist with customer inquiries and promote spa services.

Skills

Retail management

Sales experience

Organizational skills

Customer service

Scheduling

Coaching and mentoring

Tools

Booking system

Job description

Join to apply for the Assistant Spa Manager role at Hand & Stone Massage and Facial Spa.

Location: Avery Ranch

The Assistant Spa Manager works alongside Spa Associates at the front desk, answering phones, booking appointments, greeting customers, and selling memberships and spa packages. Additionally, the Assistant Manager ensures smooth spa operations by managing schedules, maintaining spa supplies, and handling customer or therapist questions.

Qualifications and Requirements:

• Oversee and manage the daily operations of a busy spa
• Retail management and sales experience
• Experience in selling memberships is a plus
• A passion for people and sales
• High level of enthusiasm
• Handle administrative tasks including payroll, scheduling, inventory, and reporting
• Ability to coach while taking directives from Spa Manager
• Strong organizational, planning, and computer skills
• Experience with a booking system is a plus
• Ability to promote the health and wellness benefits of massage therapy and facials
• Flexible schedule including days, evenings, weekends, and holidays
• Knowledge of all spa services and product lines
• Ability to balance coaching, mentoring, and disciplining

Benefits We Offer:

• Medical, Dental, Vision insurance
• 401k plan
• Supplemental Insurance
• Paid vacation
• Flexible schedules
• Employee discounts on products and services
• Employee rewards program and referral bonuses

Please respond with a resume.

I acknowledge that I am applying to an independently owned and operated Hand & Stone franchisee, separate from Hand & Stone Franchise Corp. and its affiliates. Each franchisee is responsible for employment decisions, benefits, and employment terms. Hand & Stone Franchise Corp. does not review or store applications. For questions, contact the franchisee directly.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Wellness and Fitness Services