Assistant Spa Manager

Hand & Stone Massage and Facial Spa - Austin, TX; Austin (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in wellness is seeking an Assistant Spa Manager to oversee daily operations and enhance customer experiences. This role involves managing schedules, booking appointments, and ensuring that all spa services run smoothly. The ideal candidate will have a passion for sales and customer service, alongside strong organizational skills. Join a dynamic team that values health and wellness while enjoying benefits like medical coverage, flexible schedules, and employee discounts. If you're enthusiastic about promoting well-being and have retail management experience, this opportunity is perfect for you.

Benefits

Medical/Dental/Vision

401k

Supplemental Insurance

Paid vacation

Flexible schedules

Employee discounts

Employee rewards program

Qualifications

• Experience in retail management and sales is essential.
• Strong organizational and planning skills are required.

Responsibilities

• Manage daily operations and ensure smooth spa functioning.
• Handle administrative tasks including payroll and scheduling.

Skills

Retail management/sales experience

Customer service

Organizational skills

Coaching and mentoring

Sales promotion

Tools

Booking system

Job description

Hand & Stone Massage and Facial Spa in Bee Cave is hiring for an Assistant Spa Manager

The Assistant Spa Manager works alongside Spa Associates at the front desk answering phones, booking appointments, greeting customers and selling memberships and spa packages. In addition, the Assistant Manager ensures smooth spa operations managing schedules, maintaining spa supplies and handling any customer or therapist questions.

Qualifications and Requirements:

1. Oversee and manage the daily operations of a busy spa
2. Retail management/sales experience
3. Experience in selling memberships is a plus
4. A passion for people and sales
5. High level of enthusiasm
6. Handle administrative tasks, including but not limited to payroll, scheduling, inventory, and reporting
7. Demonstrated ability to coach while also taking direction from the Spa Manager
8. Strong organizational/planning and computer skills
9. Experience with a booking system is a plus
10. Ability to promote the health and wellness benefits of both massage therapy and facials
11. Ability to work flexible schedule, including days/evenings/weekends/holidays
12. Knowledge and understanding of all spa services and product lines
13. Demonstrated ability to balance coaching/mentoring with disciplining

Benefits We Offer:

1. Medical/Dental/Vision
2. 401k
3. Supplemental Insurance
4. Paid vacation
5. Flexible schedules
6. Employee discounts on products and services
7. Employee rewards program/employee referral bonus

Please respond with a resume.