Spa Coordinator

Sage Group; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Spa Coordinator to enhance guest experiences at their luxurious spa facilities. In this role, you will be the welcoming face of the spa, responsible for guiding guests, scheduling appointments, and providing comprehensive information about the services and amenities available. Your contributions will not only ensure guest satisfaction but also promote additional treatments, directly impacting the spa's profitability. If you are passionate about hospitality and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Strong communication skills to assist guests and provide information.
• Ability to coordinate and schedule spa services effectively.

Responsibilities

• Coordinate guest movement and schedule appointments at the spa.
• Provide information about amenities and assist with overall communication.

Skills

Guest Communication

Scheduling

Customer Service

Knowledge of Spa Services

Job description

Pacific Hospitality Group | West Lake Hills, TX 78746

What You Will Accomplish

Responsible for all facets of guest movement throughout the Spa. Coordinates and schedules all types of use and services for the spa, salon, fitness center, recreation areas, and other related spa facilities. Greets guests, guides them around facilities, schedules appointments, processes payments, and provides information about amenities. Assists with overall communication in the Spa, Salon, recreation, and Fitness area.

What You Will Bring

Receives and responds to inquiries regarding spa services and amenities. Maintains current knowledge of all Spa and Salon services including treatments, spa amenities, staff abilities, fitness classes, hours of operations, spa retail, etc. Takes messages for guests and staff and delivers them in a timely manner. Promotes additional treatments to ensure guest satisfaction and increase profitability. Conducts tours of the Spa facility if needed. Answers questions about amenities found throughout the property.

Great If You Have

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.