Spa Coordinator

Woodhouse Spa - Cedar Park; Atlanta (GA); On-site; USD 14,774 - 21,042; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Competitive Pay and Incentive programs

Generous discounts on services and products

Paid training program

Working in a state of the art facility

Job summary

Woodhouse Spa - Cedar Park in Atlanta, Georgia is seeking a Spa Coordinator to ensure a welcoming experience for guests. This position involves scheduling appointments, collecting payments, and promoting services.

The ideal candidate will support the spa manager and therapists while ensuring each guest enjoys a memorable experience. Compensation is set at $13.00 per hour, along with competitive perks including discounts and a comprehensive training program.

Qualifications

• Must be able to work weekends and some holidays.

Responsibilities

• Serves as primary support for the spa’s manager, therapists and guests.
• Ensures that every guest has a friendly, inviting and memorable experience.
• Answers incoming calls, listens to our guests’ needs to schedule appointments or give service recommendations.
• Partners with the therapists to increase guest retention and retail sales.
• Educates guests on the Woodhouse experience and amenities.
• Drives service and retail sales by educating guests.
• Remembers personal details such as birthdays and anniversaries.

Job description

Benefits

• Employee discounts
• Flexible schedule

The Spa Coordinator is responsible for creating a welcoming experience and supporting guests throughout their stay. This role involves answering calls, scheduling appointments, collecting payments, and promoting services.

Primary Responsibilities

• Serves as primary support for the spa’s manager, therapists and guests.
• Ensures that every guest has a friendly, inviting and memorable experience.
• Answers incoming calls, listens to our guests’ needs to schedule appointments or give service recommendations, and collects payment for services.
• Partners with the therapists to increase their guest retention and retail sales by scheduling the guest’s next appointment during checkout and promotes the recommended products.
• Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience.
• Drives service and retail sales/awareness by educating guests on products, services and treatments.
• Remembers the small things that make The Woodhouse special— the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries.
• Must be able to work weekends and some holidays.

Woodhouse Perks

• Competitive Pay and Incentive programs
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a state of the art facility

Compensation: $13.00 per hour.

The Woodhouse Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.

Other Benefits

• Specific benefits vary by location.