Spa Concierge/ Receptionist at Luxury Day Spa

The Woodhouse Spas Corporation; Gaithersburg (MD); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive Pay and Incentive programs

Paid vacations for full‑time employees

Generous discounts for services

Paid training program

State-of-the-art facility

Paid CE and/or Licensure

Sign-On Bonus

Flexible Scheduling

Recognition Program

Team Building

Employee Discounts

Job summary

A luxury day spa franchise in Gaithersburg is seeking a part-time Spa Concierge/Receptionist to provide exceptional guest experiences. The role involves welcoming guests, explaining services, and ensuring a comfortable atmosphere. Ideal candidates will show great attention to detail, warm communication skills, and a passion for hospitality. Additionally, the position offers competitive pay, flexible scheduling, and extensive training as part of 'The Woodhouse Way'.

Qualifications

• Must possess strong interpersonal skills to provide personal attention to guests.
• Ability to communicate effectively and warmly with guests.
• Attention to detail to remember and cater to personal preferences.

Responsibilities

• Provide personal attention to guests from entry through their experience.
• Educate guests on the Woodhouse experience and amenities.
• Answer phone calls with a friendly demeanor.
• Act as the brand ambassador ensuring a memorable environment.
• Remember special details about returning guests.
• Support leadership to ensure smooth operations.

Skills

Personal attention

Communication skills

Attention to detail

Job description

Spa Concierge/Receptionist at Luxury Day Spa - Gaithersburg

Future Opening: Spa Concierge/ Receptionist at Luxury Day Spa

Part Time • MD - Gaithersburg

About the Role

Want to work at America’s BEST day spa? Ready to do what you love? Ready to make a difference and be an important part of our team? The Woodhouse Day Spas, voted America’s best day spa in 2012 and 2013 by American Spa Magazine, is hiring full‑time and part‑time Spa Concierge.

At The Woodhouse, we value our team members and strive for excellence with every guest experience.

Share your unique talents and professionalism, and we will train you in “The Woodhouse Way” providing you the tools, knowledge, and intention to deliver the best guest experience each and every time.

Responsibilities

• Provides personal attention from the time the guest walks through the door
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helps them have a seamless experience
• Answers the phone with a smile each and every time
• Acts as the brand ambassador, ensuring a clean, safe place with the right lighting, music, and scent for a memorable experience
• Remembers the small details that make The Woodhouse special—guest’s favorite drink, warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as back‑up for the leadership team, ensuring smooth operations

Perks & Benefits

• Competitive Pay and Incentive programs
• Paid vacations for full‑time employees
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a new state‑of‑the‑art facility
• Paid CE and/or Licensure
• Sign‑On Bonus
• Flexible Scheduling
• Recognition Program
• Team Building
• Employee Discounts

About Us

Founded in 2001, Woodhouse is a premier spa franchise offering signature massages, facials, body treatments, rituals, and more. With 85+ locations nationwide, we are the gold standard of neighborhood spas, focused on total well‑being.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

Equal Opportunity Employer

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug‑free and smoke‑free workplace.