Spa Concierge

Woodhouse Spa - Cedar Park; Town of Mukwonago (WI); On-site; USD 13,776 - 20,664; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Flexible schedule

Health insurance

Paid time off

Paid vacation for full-time employees

Paid training program

Job summary

Woodhouse Spa - Cedar Park is hiring for Full Time and Part Time Spa Concierge positions. Candidates will provide personal attention, deliver exceptional guest experiences, and embody the Woodhouse brand values.

The ideal candidates are passionate, enthusiastic individuals who thrive in a luxury environment. Benefits include competitive pay, 401(k) matching, health insurance, and flexible scheduling. Join a workplace recognized as America’s Best Day Spa!

Qualifications

• Enthusiastic individual driven by intention and guided by excellence.
• Ability to provide personal attention and exceptional guest experience.
• Strong communication skills and ability to remember personal details.

Responsibilities

• Provide personal attention from the time the guest walks through the door.
• Educate guests on the Woodhouse experience including amenities.
• Answer the phone warmly and professionally.
• Ensure a clean and inviting atmosphere for guests.

Skills

Customer service

Communication

Attention to detail

Job description

Overview

We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you.

The Woodhouse Day Spa is the leader in affordable luxury. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!

Our spa concierge makes the magic happen by providing the ultimate guest experience and invoking guest delight. Happiness follows you wherever you go!

Responsibilities

• Provides personal attention from the time the guest walks through the door
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
• Answers the phone with a smile each and every time
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
• Remembers the small things that make The Woodhouse special—the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as back up for the leadership team when they are busy taking care of the “big stuff” to ensure things run smoothly

Benefits

• 401(k) matching
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off

Woodhouse Perks Include

• Competitive Pay and Incentive programs
• Paid vacations for full time employees
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a new state of the art facility

Want to work at America’s BEST day spa?

Ready to do what you love?

Ready to make a difference and be an important part of our Team?

Come join The Woodhouse Day Spas, voted America’s best day spa in 2012 and 2013 by American Spa Magazine!

We are hiring for Full Time and Part Time Spa Concierge.

At The Woodhouse, we value our team members and strive for excellence with every guest experience.

Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you.

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.

Compensation: $10.00 - $15.00 per hour

Passion Meets Purpose at Woodhouse

At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.

Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.

About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

We want to be the best for our guests. That means keeping a superior staff. We hope to bring in your talent, help you grow, and provide a home where you can enjoy what you do for a long time.

Specific benefits vary by location