Spa Concierge (Part-Time)

Kaizen Lab Inc.; Covington (LA); On-site; USD 17,000 - 25,000; Part time

Job summary

Kaizen Lab Inc. is seeking a Spa Concierge to support Christwood's Lotus Spa, Lotus 2, and Bloom at his campus in Covington, Louisiana. The role emphasizes organization, relationship-building, and exceptional service beyond traditional front desk duties.

The position offers flexible hours within business hours and approximately 25–30 hours per week, requiring independence and teamwork with the Spa Coordinator.

Qualifications

• Previous customer service, hospitality, medical office, spa, or administrative experience preferred.
• Strong computer skills and ability to learn scheduling software quickly.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Patience, compassion, and professionalism when working with older adults.
• Ability to prioritize responsibilities and work independently.

Responsibilities

• Welcome residents and guests with warmth and professionalism.
• Schedule appointments and manage multiple calendars.
• Answer phones, emails, and resident inquiries promptly and courteously.
• Support the daily operations of Lotus Spa, Lotus 2, and Bloom.
• Maintain accurate records and scheduling information.
• Assist with retail sales and inventory for Bloom.
• Help coordinate daily schedules for spa providers.
• Maintain a clean, organized, and welcoming reception area.
• Build positive relationships with residents, families, team members, and providers.
• Perform other administrative and customer service duties as assigned.

Skills

Customer service

Hospitality experience

Administrative skills

Scheduling software

Organizational skills

Communication skills

Multitasking

Empathy

Independence

Job description

*Voted Top Workplaces in 2026*

*Schedule:** approximately 25–30 hours (per week)

**Hours:** Flexible within business hours

Are you an organized, self-motivated professional who enjoys building relationships and providing exceptional customer service? Christwood is seeking a **Spa Concierge** to support the daily operations of Lotus Spa, Lotus 2, and Bloom, our on-campus gift shop.

This is **not** a traditional spa front desk position. While you will welcome residents and guests, this role is much more than checking clients in and answering phones. We're looking for someone who enjoys staying organized, managing multiple priorities, and helping create an exceptional experience for our residents.

The ideal candidate is dependable, detail-oriented, and able to work independently while collaborating closely with the Spa Coordinator. This position requires someone who takes initiative, manages their time effectively, and is comfortable balancing a variety of responsibilities throughout the day.

Essential Responsibilities

• Welcome residents and guests with warmth and professionalism.
• Schedule appointments and manage multiple calendars.
• Answer phones, emails, and resident inquiries promptly and courteously.
• Support the daily operations of Lotus Spa, Lotus 2, and Bloom.
• Maintain accurate records and scheduling information.
• Assist with retail sales and inventory for Bloom.
• Help coordinate daily schedules for spa providers.
• Maintain a clean, organized, and welcoming reception area.
• Build positive relationships with residents, families, team members, and providers.
• Perform other administrative and customer service duties as assigned.

Qualifications

• Previous customer service, hospitality, medical office, spa, or administrative experience preferred.
• Strong computer skills and the ability to learn scheduling software quickly.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Patience, compassion, and professionalism when working with older adults.
• Ability to prioritize responsibilities and work independently without constant supervision.
• Dependable, flexible, and committed to providing exceptional service.

If you enjoy building meaningful relationships, staying organized, and making a positive impact each day, we'd love to hear from you.

Lotus Spa opened in 2014 and is located in Christwood's 23,000 square foot state of the art Community Center located at 100 Christwood Blvd. Christwood’s Mission is to help Seniors live with dignity,independence, and the assurance of needed physical, spiritual and medical care.Christwood will also foster, sponsor, organize, develop, and participate inother activities of a charitable, educational, or scientific nature compatiblewith its Mission.