Spa Experience Coordinator - Flexible Hours

Christwood; Covington (VA); On-site; USD 22,000 - 33,000; Part time

Job summary

Christwood in Covington, VA is seeking a part-time Spa Concierge to support Lotus Spa, Lotus 2, and Bloom. This role goes beyond front desk duties, focusing on organization, relationship-building, and delivering an exceptional resident experience.

You will welcome residents and guests, manage calendars, answer inquiries, assist with retail operations, and help coordinate spa providers. Strong communication and independent work style are essential.

Qualifications

• Previous customer service, hospitality, medical office, spa, or administrative experience preferred.
• Ability to learn scheduling software quickly.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Patience, compassion, and professionalism when working with older adults.
• Ability to prioritize responsibilities and work independently without constant supervision.
• Dependable, flexible, and committed to providing exceptional service.

Responsibilities

• Welcome residents and guests with warmth and professionalism.
• Schedule appointments and manage multiple calendars.
• Answer phones, emails, and resident inquiries promptly and courteously.
• Support the daily operations of Lotus Spa, Lotus 2, and Bloom.
• Maintain accurate records and scheduling information.
• Assist with retail sales and inventory for Bloom.
• Help coordinate daily schedules for spa providers.
• Maintain a clean, organized, and welcoming reception area.
• Build positive relationships with residents, families, team members, and providers.
• Perform other administrative and customer service duties as assigned.

Skills

Customer service

Hospitality

Scheduling software

Multitasking

Organizational skills

Communication

Interpersonal skills

Older adult care

Tools

Microsoft Office

Scheduling software

Job description

Christwood in Covington, VA is seeking a part-time Spa Concierge to support Lotus Spa, Lotus 2, and Bloom. This role goes beyond front desk duties, focusing on organization, relationship-building, and delivering an exceptional resident experience.

You will welcome residents and guests, manage calendars, answer inquiries, assist with retail operations, and help coordinate spa providers. Strong communication and independent work style are essential.