Spa Concierge & Membership Sales Specialist

handandstonecareers; Pittsburgh (Allegheny County); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Training & development

Wellness resources

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

Hand & Stone Massage and Facial Spa in Pittsburgh is seeking a Spa Membership Sales Associate to grow membership sales and support the team in delivering exceptional customer experiences at the East Liberty location.

You will build client relationships, maintain high service standards, and adapt to a flexible schedule with both full-time and part-time options. Training is provided; a positive, energetic attitude is valued and wellness-focused benefits are offered.

Qualifications

• Capable of working flexible hours, including evenings and weekends.
• Retail or membership sales experience preferred (Gym, Tanning, or Salon).
• Excellent verbal and written communication; highly organized with attention to detail.
• Strong team player with ability to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals.
• Detailed knowledge of the menu of services and training provided.
• Provide excellent customer service to members and guests while building lasting relationships.
• Capable of working flexible hours.
• Effectively communicate sales, promotions, and service options to clients.
• Bring a positive and energetic attitude.
• Answer phones, schedule appointments, and file documents.
• Uphold spa cleanliness standards and other duties as assigned.

Skills

Customer service

Communication

Organization

Team player

Conflict resolution

Tools

Zenoti

Job description

Hand & Stone Massage and Facial Spa in Pittsburgh is seeking a Spa Membership Sales Associate to grow membership sales and support the team in delivering exceptional customer experiences at the East Liberty location.

You will build client relationships, maintain high service standards, and adapt to a flexible schedule with both full-time and part-time options. Training is provided; a positive, energetic attitude is valued and wellness-focused benefits are offered.