Spa Concierge & Membership Sales Pro

handandstonecareers; Germantown (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Wellness resources

Job summary

Hand & Stone Massage and Facial Spas is seeking a friendly Spa Associate to welcome guests, answer phones, schedule appointments, and promote our membership program. You will help deliver a 5-star guest experience and support daily operations.

You will learn the full menu of services, maintain spa cleanliness, communicate promotions, and build lasting connections with members and guests. Flexible shifts and ongoing training support your growth in a caring, wellness-focused team.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas is seeking a friendly Spa Associate to welcome guests, answer phones, schedule appointments, and promote our membership program. You will help deliver a 5-star guest experience and support daily operations.

You will learn the full menu of services, maintain spa cleanliness, communicate promotions, and build lasting connections with members and guests. Flexible shifts and ongoing training support your growth in a caring, wellness-focused team.