Spa Guest Experience & Membership Sales Associate

handandstonecareers; Cranberry Township (Butler County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Vision insurance

Training & development

Wellness resources

Flexible schedule

Opportunity for advancement

Job summary

Hand & Stone Massage and Facial Spa is seeking a Spa Membership Sales Associate for our Cranberry Township location. You will build and maintain client relationships by delivering exceptional service and supporting the team to ensure a successful day.

We offer flexible shifts (full-time or part-time) to fit your lifestyle, a friendly and stable work environment, and opportunities for advancement in a growing spa network. Training will be provided to learn the service menu and sales processes.

Qualifications

• Flexible hours including evenings and weekends
• Prior retail or membership sales experience encouraged
• Excellent verbal and written communication
• exceptionally organized with great attention to detail
• Strong team player able to work independently
• Experience with Zenoti software a plus

Responsibilities

• Meet membership sales goals
• Detailed knowledge of the menu of services – training provided
• Provide excellent customer service to members and guests while building lasting relationships
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Uphold spa cleanliness and other duties as assigned

Skills

Customer service

Communication

Team player

Organization

Conflict resolution

Tools

Zenoti

Job description

Hand & Stone Massage and Facial Spa is seeking a Spa Membership Sales Associate for our Cranberry Township location. You will build and maintain client relationships by delivering exceptional service and supporting the team to ensure a successful day.

We offer flexible shifts (full-time or part-time) to fit your lifestyle, a friendly and stable work environment, and opportunities for advancement in a growing spa network. Training will be provided to learn the service menu and sales processes.