Spa Concierge - Luxury Aspen Spa & Pool Experience

Hotel Jerome, Auberge Collection; Aspen (CO); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Paid time off

Sick leave

Medical, Dental and Vision

401(k) plan

Health Spending Account

Employee Assistance Program

Stay discounts

Job summary

Hotel Jerome, Auberge Collection, located in Aspen, CO, seeks a spa host to orient guests to spa facilities, greet guests, and provide personal guest service with meticulous attention to detail in a fast-paced environment.

Ideal candidates have customer service experience in luxury settings, strong communication skills, and a personality that goes above and beyond. Join a renowned luxury resort offering premier amenities and guest experiences.

Qualifications

• Previous experience in customer service, personal care industry or pool service position in a luxury resort environment.
• Ability to work in a fast-paced outdoor environment with an outgoing team within a large department.
• Possess excellent communication style.
• Have a personality that constantly goes above and beyond.

Responsibilities

• Ensure smooth flow of spa operations by reviewing daily treatment schedules and preparing/maintaining guest areas to meet our standards and protocols.
• Prepare professional body care products, set up dry sauna rooms and prepare baths as needed.
• Take drink orders, prepare drinks and serve poolside.
• Keep pool areas tidy by removing towels, cups and dishes and restock.
• Transport linen carts to the laundry facility.

Skills

Customer service

Hospitality

Communication

Attention to detail

Job description

Hotel Jerome, Auberge Collection, located in Aspen, CO, seeks a spa host to orient guests to spa facilities, greet guests, and provide personal guest service with meticulous attention to detail in a fast-paced environment.

Ideal candidates have customer service experience in luxury settings, strong communication skills, and a personality that goes above and beyond. Join a renowned luxury resort offering premier amenities and guest experiences.