Spa Guest Experience Specialist

Woodhouse; Littleton (CO); On-site; USD 26,174 - 27,552; Full time

Job summary

A luxury spa brand is seeking a Spa Concierge to be the first and last impression for guests, focusing on customer service excellence. Responsibilities include welcoming guests, preparing beverages, and ensuring a smooth guest experience while supporting spa staff. Candidates should have experience in customer service or sales and be comfortable in a fast-paced environment. This position offers competitive pay with opportunities for commission bonuses.

Qualifications

• Previous experience in spa, retail, hospitality, or customer service preferred.
• Ability to work in a fast-paced environment and maintain professionalism.
• Basic accounting skills for daily closing procedures.

Responsibilities

• Welcome guests and ensure their comfort throughout their experience.
• Prepare beverages for guests before and during treatments.
• Schedule appointments and collect payments.

Skills

Customer service

Sales experience

Leadership experience

Professionalism

Computer proficiency

Job description

A luxury spa brand is seeking a Spa Concierge to be the first and last impression for guests, focusing on customer service excellence. Responsibilities include welcoming guests, preparing beverages, and ensuring a smooth guest experience while supporting spa staff. Candidates should have experience in customer service or sales and be comfortable in a fast-paced environment. This position offers competitive pay with opportunities for commission bonuses.