Spa Concierge & Guest Experience Specialist

The Woodhouse Day Spa - Charlotte; Mandeville (LA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Hourly plus POC Sales Commission

Employee discounts

Health insurance

Training & development

Job summary

The Woodhouse Day Spa - Charlotte is seeking a Spa Concierge to join our award-winning team. In this role, you will be the first point of contact for guests, confirming their visit details and guiding them through spa enhancements and retail options.

The ideal candidate is warm, detail-oriented, and enjoys working as part of a team. This position offers hourly pay, plus commission on sales, making your success truly rewarding. Join us in creating memorable experiences for our guests!

Qualifications

• Strong customer service skills and ability to create memorable moments.
• Sales experience is preferred for driving spa performance.

Responsibilities

• Welcome guests and confirm details of their visit.
• Guide guests through enhancements and retail options.
• Support the service team in providing an exceptional experience.

Skills

Warm and welcoming demeanor

Detail-oriented

Team-focused

Sales experience

Job description

The Woodhouse Day Spa - Charlotte is seeking a Spa Concierge to join our award-winning team. In this role, you will be the first point of contact for guests, confirming their visit details and guiding them through spa enhancements and retail options.

The ideal candidate is warm, detail-oriented, and enjoys working as part of a team. This position offers hourly pay, plus commission on sales, making your success truly rewarding. Join us in creating memorable experiences for our guests!