Spa Concierge — Guest Experience & Upsell Pro

The Woodhouse Day Spa - Charlotte; Metairie (LA); Sur place; USD 17 000 - 30 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Health insurance

Training & development

Résumé du poste

The Woodhouse Day Spa - Charlotte in Metairie, LA is seeking a friendly Spa Concierge who welcomes guests, confirms visit details, and guides them through enhancements and retail options to elevate their spa experience.

This role goes beyond check-in; it’s about creating memorable moments, supporting our service team, and driving spa performance. We offer hourly pay plus commission on retail and enhancements; sales experience is preferred.

Qualifications

• Welcomes guests and confirms visit details.
• Guides enhancements and retail options to elevate the experience.
• Sales experience is preferred.

Responsabilités

• Be the first impression, greet guests and confirm visit details.
• Recommend enhancements and retail options to guests.
• Support the service team and help drive spa performance.

Connaissances

Hospitality

Customer service

Sales

Formation

High school diploma or equivalent

Outils

POS system

Description du poste

The Woodhouse Day Spa - Charlotte in Metairie, LA is seeking a friendly Spa Concierge who welcomes guests, confirms visit details, and guides them through enhancements and retail options to elevate their spa experience.

This role goes beyond check-in; it’s about creating memorable moments, supporting our service team, and driving spa performance. We offer hourly pay plus commission on retail and enhancements; sales experience is preferred.