Spa Concierge & Guest Experience Specialist

Park Hyatt Los Cabos at Cabo del Sol; Incline Village (NV); On-site; USD 21,000 - 30,000; Part time

Job summary

Hyatt Regency Lake Tahoe Resort, Spa and Casino is seeking a Part-Time Spa Concierge to support guests from arrival through departure while maintaining the spa and women’s locker room.

You will assist with reservations, registrations, payments, and product recommendations, ensuring a calm, welcoming environment. A female colleague is required for privacy-sensitive areas, with duties in the women’s locker room and guest spaces.

Qualifications

• Female colleague required due to regular duties in the women’s locker room and privacy-sensitive areas.
• Passion for wellness and a calm, welcoming demeanor.
• Strong guest service and communication skills.

Responsibilities

• Manage spa reservations, including packages and appointments.
• Welcome guests and handle registration, check-in, and check-out.
• Provide information on spa services, treatments, amenities, and products.
• Recommend treatments and products based on guest needs.
• Process payments and billing inquiries.
• Maintain cleanliness and organization of the women’s locker room and guest areas.
• Communicate effectively with therapists and spa leadership.

Skills

Customer service

Hospitality

Communication

Job description

Hyatt Regency Lake Tahoe Resort, Spa and Casino is seeking a Part-Time Spa Concierge to support guests from arrival through departure while maintaining the spa and women’s locker room.

You will assist with reservations, registrations, payments, and product recommendations, ensuring a calm, welcoming environment. A female colleague is required for privacy-sensitive areas, with duties in the women’s locker room and guest spaces.