Spa Concierge & Reservations Lead

Martis Camp; Truckee (CA); On-site; USD 31,684; Part time

Job summary

A premium resort and spa in Truckee is seeking a Spa Coordinator to oversee reservations and create memorable experiences for members. Responsibilities include greeting guests, maintaining cleanliness, and managing retail operations. The ideal candidate has excellent interpersonal skills, a minimum of two years in customer service, and a strong ability to build positive relationships with members. This part-time role offers a competitive pay of $23 per hour and may develop into a year-round position.

Qualifications

• Proficient in maintaining high ethical and moral standards.
• Capable of lifting up to 20lbs and standing/walking for hours.
• Skilled in resolving member complaints and communicating effectively.

Responsibilities

• Oversee Spa reservations, check-in/check-out processes.
• Maintain immaculate cleanliness and sanitation of Spa facilities.
• Communicate effectively with Spa team and handle retail transactions.

Skills

Excellent interpersonal and guest service skills

Ability to interact and develop positive relationships with Members

Excellent verbal and written communication skills

Excellent organizational skills and attention to detail

Computer competency

Education

Minimum of two years of customer service experience

Retail experience preferred

Job description

A premium resort and spa in Truckee is seeking a Spa Coordinator to oversee reservations and create memorable experiences for members. Responsibilities include greeting guests, maintaining cleanliness, and managing retail operations. The ideal candidate has excellent interpersonal skills, a minimum of two years in customer service, and a strong ability to build positive relationships with members. This part-time role offers a competitive pay of $23 per hour and may develop into a year-round position.