Spa Concierge & Guest Experience Pro

Jamul Casino; Jamul (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits

Fitness center

EV charging

Job summary

Jamul Casino is seeking a friendly, guest-focused Spa front desk professional to join our team onsite in Jamul, CA. You will manage phone calls, book appointments, handle check-ins/outs, and support spa operations with a high level of service and professionalism.

Responsibilities include processing POS transactions, maintaining guest profiles, promoting spa promotions, and ensuring consistent safety and cleanliness across the spa area. Shift flexibility to meet business needs is required.

Qualifications

• 2+ years’ experience in customer service is required.
• Excellent verbal and written communication skills.

Responsibilities

• Answer phones, schedule and bill appointments, and provide guests with information on treatments, services, and retail items.
• Maintain health and safety standards for guests and team members and follow the Health and Safety Manual.

Skills

Customer service

Verbal communication

Organizational skills

Education

High school diploma or equivalent

Tools

POS software

SpaSoft

Job description

Jamul Casino is seeking a friendly, guest-focused Spa front desk professional to join our team onsite in Jamul, CA. You will manage phone calls, book appointments, handle check-ins/outs, and support spa operations with a high level of service and professionalism.

Responsibilities include processing POS transactions, maintaining guest profiles, promoting spa promotions, and ensuring consistent safety and cleanliness across the spa area. Shift flexibility to meet business needs is required.