Spa Concierge: Guest Experience & Membership Pro (Part-Time)

MAJC✨; New York (NY); On-site; USD 46,276,000 - 62,582,000; Part time

Job summary

Heyday Skincare Corporate in New York, NY is seeking a Spa Front Desk Host to deliver an exceptional guest experience. You will greet clients, promote memberships and products, and help manage daily shop tasks in a fast-paced, on-site setting.

The role requires strong customer service, communication, and multi-tasking abilities, with a flexible schedule including weekends and shifts. Join a growing skincare brand focused on community and personalized service.

Qualifications

• Customer service experience required or strong customer-facing skills.
• Ability to explain promotions, memberships and packages clearly.
• Excellent communication and organizational abilities.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on current promotions, memberships, packages, and future appointments.
• Assist with re-stocking products and daily shop tasks.
• Maintain a positive attitude and take initiative; work as a team.
• Support training and onboarding of new Host team members.

Skills

Customer service

Problem-solving

Communication

Multi-tasking

Time management

Product recommendation

Sales

Organizational skills

Teamwork

Coaching

Training

Hospitality

Job description

Heyday Skincare Corporate in New York, NY is seeking a Spa Front Desk Host to deliver an exceptional guest experience. You will greet clients, promote memberships and products, and help manage daily shop tasks in a fast-paced, on-site setting.

The role requires strong customer service, communication, and multi-tasking abilities, with a flexible schedule including weekends and shifts. Join a growing skincare brand focused on community and personalized service.