Spa Concierge (Full-Time)

Destination by Hyatt; Stowe (VT); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Heath Benefits - after 30 days!

Winter- Ski Pass to Stowe Mountain

Summer- Golf Membership to Stowe CC

Complimentary and discounted stays atp

Onsite Fitness Membership

Employee discounts at Spa & Restaurant

401(k) Matching

And much more!

Zusammenfassung

Spruce Peak is seeking a Spa Concierge in Stowe, VT, to guide guests through spa experiences and tailor services to individual preferences. The role blends hospitality with wellness expertise in a luxury resort setting.

You will schedule treatments, recommend therapies, and coordinate amenities and post‑treatment details to ensure guests feel cared for and pampered throughout their visit.

Qualifikationen

• High school diploma or equivalent required; college degree preferred.
• Prior spa or hospitality experience preferred.
• Excellent communication skills.
• Technical proficiency (basic computer applications).
• Attention to detail.
• Customer service experience.
• Strong organizational and time management discipline.
• Understanding of hospitality operating systems.
• Understanding of Spa.
• Solid judgment and ability to resolve conflicts effectively.
• Operate effectively in stressful situations.
• Ability to multi-task.
• Ability to adapt to changing guest needs.

Aufgaben

• Assist guests with scheduling treatments and tailor spa experiences to individual preferences.
• Provide expert knowledge of spa services and therapies to guests.
• Coordinate details like amenities, requests, and post-treatment arrangements.
• Balance hospitality with wellness expertise to ensure guests feel cared for and pampered.
• Contribute to a courteous, efficient guest service experience in a luxury resort setting.

Kenntnisse

Communication skills

Customer service

Attention to detail

Time management

Organizational skills

Hospitality systems

Spa knowledge

Stress management

Multi-tasking

Conflict resolution

Technical proficiency

Ausbildung

High school diploma or equivalent

College degree preferred

Tools

Basic computer applications

Jobbeschreibung

Organization- Spruce Peak

Summary

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork and high standards. It’s fitting that we are located at the pinnacle of Vermont

Join our Spa & Wellness team as the Spa Concierge and help us deliver exceptional experiences in a luxury resort environment.

Shift 12:00 - 8:00 pm. Must work weekend days and holidays.

Full-Time Year Round

Rate of Pay $20.00 an hour

The Spa Concierge serves as the guest’s personal guide to relaxation and well ‑ being, handling everything from scheduling treatments to tailoring spa experiences based on individual preferences. They provide expert knowledge of services, recommend therapies that suit a guest ’ s needs, and coordinate details like amenities, special requests, and post ‑ treatment arrangements. Their role blends hospitality with wellness expertise, ensuring every guest feels cared for, understood, and effortlessly pampered throughout their visit.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Whether you want to settle down at a property that will keep you creatively engaged or if you like the ability to transfer to other properties in the Hyatt family, we have great career opportunities now.

Besides great pay and benefits the work is interesting, challenging and you’ll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world‑class breweries and small farms; a great place to play during your time off or to raise an active family.

Qualifications

• High school diploma or equivalent required. College degree preferred.
• Prior spa or hospitality experience preferred.
• Excellent communication skills.
• Technical proficiency (basic computer applications).
• Attention to detail.
• Customer service experience.
• Strong organizational and time management discipline.
• Understanding of hospitality operating systems.
• Understanding of Spa.
• Solid judgment and ability to resolve conflicts effectively.
• Operate effectively in stressful situations.
• Ability to multi-task.
• Ability to adapt to changing guest needs.

The Perks (vary by hours committed):

• Paid Time Off
• Heath Benefits - after 30 days!
• Winter- Ski Pass to Stowe Mountain Resort
• Summer- Golf Membership to Stowe Country Club
• Complimentary and discounted stays at Hyatt Hotels worldwide
• Onsite Fitness Membership
• Employee discounts at the Spa & Restaurant Outlets
• 401(k) Matching
• And much more!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.