Lux Spa Concierge — Create Personal Wellness Moments

Hyatt Hotels Corporation; Idaho; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Benefits

Ski Pass to Stowe Mountain Resort

Golf Membership to Stowe Country Club

Complimentary & discounted Hyatt stays

Onsite Fitness Membership

Employee discounts at Spa & Restaurant

Job summary

Hyatt Hotels Corporation in Vermont is seeking a Spa Concierge to act as the guest’s personal guide to relaxation and wellbeing, coordinating treatments and tailoring experiences to individual preferences.

You will blend hospitality with wellness expertise, ensure seamless service, and help guests feel cared for, understood, and pampered throughout their visit. Weekend and holiday shifts are required.

Qualifications

• High school diploma or equivalent required.
• College degree preferred.
• Prior spa or hospitality experience preferred.
• Excellent communication skills.
• Technical proficiency with basic computer applications.
• Attention to detail and strong customer service.
• Strong organizational and time management discipline.
• Ability to multi-task and adapt to changing guest needs.
• Solid judgment and ability to resolve conflicts.

Responsibilities

• Serve as guest’s personal guide to relaxation and wellbeing.
• Schedule treatments and tailor spa experiences to guest preferences.
• Provide expert knowledge of services and therapies.
• Coordinate amenities, special requests, and post‑treatment arrangements.
• Ensure guests feel cared for, understood, and pampered throughout their visit.

Skills

Excellent communication

Spa/hospitality experience

Customer service

Organizational & time management

Multi-tasking

Adaptability to guest needs

Attention to detail

Conflict resolution

Stress management

Technical proficiency (basic computer)

Education

High school diploma or equivalent

College degree preferred

Tools

Hospitality operating systems

Job description

Hyatt Hotels Corporation in Vermont is seeking a Spa Concierge to act as the guest’s personal guide to relaxation and wellbeing, coordinating treatments and tailoring experiences to individual preferences.

You will blend hospitality with wellness expertise, ensure seamless service, and help guests feel cared for, understood, and pampered throughout their visit. Weekend and holiday shifts are required.