Spa Concierge & Front Desk — Guest Experience Lead

Burke Williams, Inc.; Orange (CA); In loco; USD 22.000 - 31.000; Part-time

Vantaggi offerti da questo lavoro

Complimentary spa services

Wellness benefits

Product discounts

Paid training

Health, Dental & Vision benefits

401K Retirement Savings Plan

Growth opportunities

Descrizione del lavoro

Burke Williams Spa in Orange, CA is seeking a part-time Front Desk / Spa Concierge to greet guests and set the tone for their spa journey. You will guide guests through memberships, services, and retail, ensuring an exceptional guest experience in a luxury wellness setting.

The role emphasizes warm, personable, and service-driven individuals who excel in a multi-department environment and can stand and assist with operations during shifts. Training and growth opportunities are provided.

Competenze

• People-Centered and passionate about connecting with guests and making a meaningful wellness impact.
• Detail-oriented and intuitive to catch the small things that matter.
• Sales-driven with ability to guide guests toward services and products while meeting goals.
• Committed to excellence and pride in a professional, team-oriented environment.
• Open-minded and inclusive approach to serving all guests with kindness.
• Dependable availability for evenings, weekends and holidays.

Mansioni

• Create Meaningful Experiences - Anticipate guests' needs and ensure every interaction is warm and welcoming.
• Engage & Serve - Build genuine connections, guide guests through memberships, spa services, and retail offerings.
• Lead with Expertise - Confidently recommend services and products aligned with guests' needs.
• Ensure Smooth Operations - Oversee check-ins, transactions and scheduling with a seamless spa environment.
• Collaborate & Communicate - Connect guests, team members and leadership to support efficiency and excellence.
• Give Back & Inspire - Support community outreach initiatives like Blue Heart Warrior and Hands for Hope.

Conoscenze

People-Centered

Detail-Oriented

Sales-Savvy

Customer-Service

Team-Player

Dependable

Descrizione del lavoro

Burke Williams Spa in Orange, CA is seeking a part-time Front Desk / Spa Concierge to greet guests and set the tone for their spa journey. You will guide guests through memberships, services, and retail, ensuring an exceptional guest experience in a luxury wellness setting.

The role emphasizes warm, personable, and service-driven individuals who excel in a multi-department environment and can stand and assist with operations during shifts. Training and growth opportunities are provided.