Luxury Spa Front Desk Concierge

Burke Williams Day Spas, Inc.; Orange (CA); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Medical, Dental, Vision

401K

Free spa services

Retail discounts

Paid training

Career growth

Job summary

Burke Williams Spa in Orange, CA is seeking a Front Desk Agent / Spa Concierge to warmly welcome guests, manage check-ins, and guide them through spa services, memberships, and retail offerings. This role emphasizes guest satisfaction in a luxury wellness environment.

The position is part-time with opportunities to grow within the team, and it requires availability for evenings, weekends, and holidays to ensure top customer experiences.

Qualifications

• Experience in front desk or guest services is a plus.
• Ability to guide guests through membership programs, services, and retail offerings.

Responsibilities

• Create meaningful guest experiences with warmth and professionalism.
• Engage guests, explain services, memberships, and gift options to drive sales.
• Manage check-ins, scheduling, and transactions efficiently to maintain a welcoming spa.
• Collaborate with team and leadership to ensure smooth daily operations.
• Represent Burke Williams with a focus on guest satisfaction and retention.

Skills

Customer service

Sales skills

Hospitality

Communication

Job description

Burke Williams Spa in Orange, CA is seeking a Front Desk Agent / Spa Concierge to warmly welcome guests, manage check-ins, and guide them through spa services, memberships, and retail offerings. This role emphasizes guest satisfaction in a luxury wellness environment.

The position is part-time with opportunities to grow within the team, and it requires availability for evenings, weekends, and holidays to ensure top customer experiences.