Spa Desk Associate — Premium Spa & Guest Experience

Equinox; Irvine (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Complimentary Club membership

Commission opportunities

Job summary

Equinox Spa in Orange County is seeking energetic Spa Desk Associates to join our luxury health and wellness community. This full-time role supports daily spa operations, drives service sales, and helps reach retail targets while delivering exceptional guest service.

Ideal candidates have 1–2 years of customer service experience, strong communication skills, and a passion for the spa industry. Expect a dynamic, upscale environment with growth opportunities and competitive benefits.

Qualifications

• 1-2 years of customer service experience.
• Minimum 3 days per week commitment.
• Excellent organizational, communication, problem solving, and computer skills.
• Must be enthusiastic, upbeat, outgoing, personable and knowledgeable about the spa industry.
• Must be able to multi-task.
• Be able to utilize new techniques and ideas.

Responsibilities

• Under the direction of Spa leadership, support with daily activity of Spa operation.
• Contribute towards the daily service sales goals of the spa by recommending treatments and enhancements to all clients.
• Support working toward monthly retail targets by informing on and selling retail products to members and guests.
• Support spa-driven club outreach events and programs to promote business growth.
• Provide superior customer service to all members, prospects, and guests.

Skills

Customer service

Organizational skills

Communication skills

Multi-tasking

Positive attitude

Education

High school diploma

Tools

Microsoft Office

Job description

Equinox Spa in Orange County is seeking energetic Spa Desk Associates to join our luxury health and wellness community. This full-time role supports daily spa operations, drives service sales, and helps reach retail targets while delivering exceptional guest service.

Ideal candidates have 1–2 years of customer service experience, strong communication skills, and a passion for the spa industry. Expect a dynamic, upscale environment with growth opportunities and competitive benefits.