Spa Concierge - Elevated Guest Experience

BENCHMARK; Washington (District of Columbia); On-site; USD 31,000 - 44,000; Full time

Job summary

The Potomac Hotel, Autograph Collection, part of Pyramid Global Hospitality, seeks a Spa Receptionist in Washington, DC. Welcome guests, present spa facilities, assist with equipment, and help book treatments to ensure a relaxing, memorable visit.

Ideal candidates have strong communication, a friendly, engaging demeanor, and a passion for delivering exceptional guest experiences in a fast-paced resort setting.

Qualifications

• Excellent communication skills across guests and colleagues.
• Engaging and welcoming personality with guest-focused mindset.
• Strong attention to detail in a busy spa setting.
• Ability to work under pressure in a fast-paced environment.
• Flexible schedule including weekends and holidays; CPR/First Aid preferred.

Responsibilities

• Greet clients as they enter the Spa.
• Provide tours and information about Facility features.
• Assist clients with proper equipment usage.
• Assist guests with booking treatments by phone or in person; record transactions.

Skills

Communication skills

Engaging personality

Attention to detail

Fast-paced environment

Flexibility

Education

CPR & First Aid certified

Job description

The Potomac Hotel, Autograph Collection, part of Pyramid Global Hospitality, seeks a Spa Receptionist in Washington, DC. Welcome guests, present spa facilities, assist with equipment, and help book treatments to ensure a relaxing, memorable visit.

Ideal candidates have strong communication, a friendly, engaging demeanor, and a passion for delivering exceptional guest experiences in a fast-paced resort setting.