Spa Concierge | Create Relaxing Guest Experiences

Pyramid Burlington Management; Potomac (MD); On-site; USD 17,000 - 25,000; Full time

Job summary

Pyramid Global Hospitality invites you to join The Potomac Hotel as a Spa Receptionist, delivering an exceptional guest experience in our spa and resort area. You will greet guests, explain facilities, and support smooth operations with a focus on courtesy and efficiency.

You will assist with bookings, equipment usage, and service delivery, ensuring a clean, safe, and welcoming environment. This role suits proactive, guest‑focused individuals who thrive in a luxury hospitality setting.

Qualifications

• CPR and First Aid certification preferred.
• Engaging, welcoming personality with strong communication.
• Ability to work well under pressure in a fast-paced spa environment.

Responsibilities

• Greets guests as they enter the spa and provides a warm welcome.
• Provides guests with tours and information about facilities and services.
• Assists guests with proper equipment usage and operation of spa facilities.
• Helps guests schedule and book treatments, recording transactions accurately.
• Monitors spa and fitness areas for cleanliness and safety, reports incidents as needed.

Skills

CPR certification

First aid

Engaging personality

Excellent communication

Attention to detail

Customer service

Physical stamina

Job description

Pyramid Global Hospitality invites you to join The Potomac Hotel as a Spa Receptionist, delivering an exceptional guest experience in our spa and resort area. You will greet guests, explain facilities, and support smooth operations with a focus on courtesy and efficiency.

You will assist with bookings, equipment usage, and service delivery, ensuring a clean, safe, and welcoming environment. This role suits proactive, guest‑focused individuals who thrive in a luxury hospitality setting.