Spa Clinic Manager – Lead a Caring Team

Massage Envy; Cary (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Base pay plus bonuses

Medical insurance

Vision Insurance

Dental Insurance

Disability Insurance

Life Insurance

401(k)

PTO

Referral bonus

Pet insurance

Training

Employee assistance

Discounts on products

Career advancement

Job summary

Massage Envy in Cary, NC is seeking a proven leader to manage daily operations, drive memberships, and promote retail sales within a personal service environment. You will coach a team of professionals and ensure an outstanding guest experience.

The role emphasizes leadership, sales orientation, and building a strong workplace culture. Spa/fitness or massage industry experience is a plus, with focus on developing employees and delivering results.

Qualifications

• Management and sales experience in a personal service environment such as a spa, salon, or gym is preferred.
• Natural leaders who can motivate, coach and support a team.
• Able to have tough conversations in a professional and constructive manner.

Responsibilities

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Skills

Leadership

Sales experience

People coaching

Communication

Job description

Massage Envy in Cary, NC is seeking a proven leader to manage daily operations, drive memberships, and promote retail sales within a personal service environment. You will coach a team of professionals and ensure an outstanding guest experience.

The role emphasizes leadership, sales orientation, and building a strong workplace culture. Spa/fitness or massage industry experience is a plus, with focus on developing employees and delivering results.