Spa Clinic Manager: Lead Team & Grow Memberships

Massage Envy; Morrisville (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive base pay

Company contributed medical insurance

Vision & Dental

401(k) retirement plan

Paid Time Off

Referral Bonus Program

Pet insurance discount

Product & service training

Employee Assistance Program

40% off all products

Career advancement

Job summary

Massage Envy in Morrisville, NC is seeking an experienced manager to lead a team of caring professionals in delivering an exceptional client experience. You will drive memberships and retail sales while guiding the staff and maintaining a compliant, therapeutic environment.

The ideal candidate will have management and sales experience in a personal service setting. You will coach and empower team members, foster a positive workplace culture, and collaborate with guests to ensure outstanding

Qualifications

• Management and sales experience required, in a personal service environment such as spa, salon or gym.
• Natural leader who can motivate and coach a team.
• Ability to have tough conversations professionally and constructively.
• Create a workplace culture where employees feel valued and connected to the mission.

Responsibilities

• Manage all operational aspects, including driving memberships and retail sales.
• Guide the team and manage deposits and inventory, ensuring legal compliance.
• Set goals, prioritize work and analyze business performance for growth.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Empower team members through training and performance reviews.
• Build positive relationships with employees, members and guests.

Skills

Management experience

Sales experience

People leadership

Coaching

Job description

Massage Envy in Morrisville, NC is seeking an experienced manager to lead a team of caring professionals in delivering an exceptional client experience. You will drive memberships and retail sales while guiding the staff and maintaining a compliant, therapeutic environment.

The ideal candidate will have management and sales experience in a personal service setting. You will coach and empower team members, foster a positive workplace culture, and collaborate with guests to ensure outstanding