Clinic Manager: Lead, Motivate & Elevate the Team

Massage Envy; Huntersville (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonuses & commissions

Company health insurance

Vision and dental

401(k) retirement plan

Paid Time Off

Referral bonus

Product discounts

Training and development

Employee assistance program

Career advancement

Job summary

Massage Envy in Huntersville, NC seeks a natural leader to inspire a team of care professionals and drive memberships and retail growth. You will motivate, coach, and support staff to deliver an exceptional guest experience while upholding company standards.

This role emphasizes building a strong culture, providing ongoing training, and advancing careers within our growing spa network. Ready to lead and help people feel their best? We want to meet you.

Qualifications

• Have management and sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Responsibilities

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Skills

Management experience

Sales experience

Leadership

Coaching

Customer service

Job description

Massage Envy in Huntersville, NC seeks a natural leader to inspire a team of care professionals and drive memberships and retail growth. You will motivate, coach, and support staff to deliver an exceptional guest experience while upholding company standards.

This role emphasizes building a strong culture, providing ongoing training, and advancing careers within our growing spa network. Ready to lead and help people feel their best? We want to meet you.