Spa Clinic Manager: Lead Team, Drive Growth & Guest Joy

Massage Envy; Alpharetta (GA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive base pay + bonuses & com

Company medical insurance for full‑tim

401(k) retirement plan after 6 months

PTO

Employee Referral Bonus program ($500)

Discounted pet insurance

Job summary

Massage Envy in Alpharetta, GA is seeking a dynamic Spa/Branch Manager to lead a team of service professionals and deliver an exceptional client experience. You will coach staff, manage operations, grow memberships, and promote retail while upholding company standards and compliance.

The role emphasizes leadership, relationship-building, and a commitment to helping guests feel their best through strong teamwork and a supportive workplace culture.

Qualifications

• Experience leading a team in a service environment such as spa, salon or gym.
• Ability to build relationships, motivate, coach and support a team.
• Strong communication to handle tough conversations professionally.
• Ability to foster a workplace culture where employees feel valued and connected to the mission.

Responsibilities

• Manage all operational aspects including driving memberships and retail sales.
• Guide the team, oversee deposits, inventory, and regulatory compliance.
• Set goals, monitor performance and analyze business results for growth.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Develop positive relationships with employees, members and guests.

Skills

Leadership

Sales

Coaching

Job description

Massage Envy in Alpharetta, GA is seeking a dynamic Spa/Branch Manager to lead a team of service professionals and deliver an exceptional client experience. You will coach staff, manage operations, grow memberships, and promote retail while upholding company standards and compliance.

The role emphasizes leadership, relationship-building, and a commitment to helping guests feel their best through strong teamwork and a supportive workplace culture.