Spa Client Concierge & POS Specialist

Elase; Tampa (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Affordable health, dental and vision insurance

Company paid disability and life insurance

401k with company match

Paid Time Off

Discounted MedSpa services

Job summary

Elase in Tampa is seeking a full-time Client Coordinator to deliver a best-in-class client experience. This individual will manage all point-of-sale processes, answer phones, and oversee client scheduling and membership sales. The ideal candidate will have over 2 years of customer service experience, ideally in the aesthetics or beauty industry, and be a team player proficient with technical skills like MS Office. Elase offers benefits including health insurance, 401k matching, and paid time off.

Qualifications

• Experience in the aesthetics or beauty industry preferred.
• Ability to comfortably learn modern technologies quickly.
• Experience in a medical office preferred.

Responsibilities

• Oversee the full point-of-sale functions in the spa.
• Answer all inbound communication and convert inquiries into consultations.
• Maintain a professional work environment.

Skills

Excellent team player

Superb multi-tasker

Excellent written communication

Fluency in computer and phone skills

Genuine interest in the aesthetics industry

Education

2+ years of customer service experience

Tools

MS Office Suite

HubSpot

Zenoti

Job description

Elase in Tampa is seeking a full-time Client Coordinator to deliver a best-in-class client experience. This individual will manage all point-of-sale processes, answer phones, and oversee client scheduling and membership sales. The ideal candidate will have over 2 years of customer service experience, ideally in the aesthetics or beauty industry, and be a team player proficient with technical skills like MS Office. Elase offers benefits including health insurance, 401k matching, and paid time off.