Spa Center Manager: Lead Team & Elevate Guest Experience

Workstream; Oklahoma City (OK); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401k

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

European Wax Center is seeking a motivated Center Manager to lead operations at OKC or Tulsa markets, focusing on achieving sales goals and delivering exceptional guest experiences. You will build and coach a team of Guest Service Associates and Wax specialists, while partnering with district leaders to implement smart initiatives and maintain brand standards.

The role rewards performance with a highly competitive salary and bonus opportunities; benefits include healthcare, 401k, PTO, and

Qualifications

• 1 year of management experience in a specialty store or multi-service environment.
• Excellent communication skills and a positive, confident demeanor.
• Analytical and detail-oriented with strong organizational abilities.
• Reliable means of transportation.

Responsibilities

• Exceed guest expectations with every visit and deliver exceptional customer service.
• Interview, hire, and develop a high-performing team aligned with the European Wax Center brand.
• Collaborate with district leadership to identify opportunities for value adds for guests.
• Communicate business goals, contests, and performance expectations clearly to all team members.
• Lead by example in interactions with guests and staff to drive performance and morale.
• Submit payroll and other operating reports; monitor store activities and metrics.
• Maintain brand visuals and cleanliness standards across the center.
• Manage and adjust staff schedules to meet business needs and maximize coverage.
• Minimize losses by following loss prevention best practices.

Skills

Management experience

Communication skills

Analytical skills

Reliable transportation

Job description

European Wax Center is seeking a motivated Center Manager to lead operations at OKC or Tulsa markets, focusing on achieving sales goals and delivering exceptional guest experiences. You will build and coach a team of Guest Service Associates and Wax specialists, while partnering with district leaders to implement smart initiatives and maintain brand standards.

The role rewards performance with a highly competitive salary and bonus opportunities; benefits include healthcare, 401k, PTO, and