Retail Store Manager

Workstream; Midwest City (OK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus opportunities

Operational training

Paid time off

401k

Medical/Dental/Vision insurance

Career growth

Discount on waxing/products

Job summary

European Wax Center in Oklahoma is seeking a Center Manager to lead a team in a modern, luxury environment focused on delivering exceptional customer service and achieving sales targets. You will developGuest Service Associates and Wax specialists while driving a positive, growth-oriented culture.

Your leadership will foster confidence and collaboration, guiding daily operations, payroll, and performance metrics, with opportunities for substantial bonus potential and career growth within the EWC

Qualifications

• 1 year of management experience in a specialty store or multi‑service environment.
• Confident and positive with excellent communication skills.
• Analytical and detail‑oriented.

Responsibilities

• Ensure an experience that exceeds guest expectations each visit.
• Interview, hire and develop a high‑performing team aligned to brand goals.
• Collaborate with the district manager to drive guest value and sales.
• Clearly communicate business goals, contests and performance expectations.
• Lead by example in all guest and team interactions.
• Submit payroll and operating reports and follow up on store activities.
• Maintain brand visuals and cleanliness standards.
• Manage and adjust schedules to meet business goals.
• Minimize loss by following loss prevention practices.

Skills

Management experience

Excellent communication

Analytical

Reliable transportation

Job description

Are you a motivated leader in the spa industry who is looking for an opportunity to take a step up in your career? Join our team as a European Wax Center Manager and work in a modern, luxurious environment focused on revealing beauty and building confidence! If you share our passion for beauty, consistently exceeding guest expectations, thrive in an environment that rewards great performance and want to assist in leading a top performing team in the European Wax Center family, then this is the place for you! As a Center Manager, you will be assisting in all aspects of daily operations with a focus on achieving sales goals and delivering exceptional customer service.

As an EWC Center Manager, you will have the opportunity to develop a team of Guest Service Associates and Wax specialists and help them achieve their personal best. Additionally, your open and supportive management style will create a positive environment where you and your team will be excited to go to work each day! Your role will be to foster an atmosphere of confidence where every team member is able to chase their dreams!

In addition, you will have the opportunity to solve interesting challenges and bring new ideas to the table to continually offer guests a world-class experience. Plus, you’ll enjoy a highly competitive salary with generous bonus potential (up to $12,000+ a year)! Apply today.

WHAT WE NEED:

• Ensure an experience that exceeds guest expectations each and every visit
• Interview, hire and develop an all-star team of professionals who are passionate about our brand and continually achieve service and sales goals
• Work side‑by‑side with the district manager to take smart risks and identify value adds for our guests
• Clearly communicate business goals, contests and performance expectations to all team members
• Lead and inspire by example in all interactions with guests and team members
• Submit payroll and other operating reports as well as follow‑up on store activities
• Maintain brand visual and cleanliness standards
• Manage and adjust schedules to meet business goals
• Minimize loss by following loss prevention best practices

REQUIRED SKILLS:

• Must have 1 year of previous management experience preferably in a specialty store or multi‑service environment
• Must be confident and positive with excellent communication skills
• Must be analytical and detail‑oriented
• Reliable means of transportation

SALARY/BENEFITS:

• Highly Competitive Salary with 5 Bonus opportunities available
• Ongoing extensive European Wax Center operational training
• Paid time off
• 401k
• Medical/Dental/Vision Insurance available
• Employment growth opportunities
• Discount on waxing/products

Previous EWC, Massage Envy and/or Zenoti Software experience a plus

About European Wax Center:

The foundation of European Wax Center’s success is to get guests and keep them coming back. Everything we do and say revolves around this one, clear goal. From our unique set of product and service offerings, to the unforgettable experience each associate provides, to our dedication to proper skin care education, our priority is to help each guest feel gorgeous and confident by revealing their beautiful skin. How do we achieve this goal? It starts with articulating our goal and our vision for the future. It starts with everyone understanding our defined strategy and how they each fit into the bigger picture. It starts with us being consistent in everything we do. And, finally, it starts with every Franchisee, Center Manager, Assistant Manager and Associates playing their special role in our STRUT community. We want to be known as a brand people love working with, not only for the results, but because of how great it feels.

European Wax Centers is an Equal Opportunity Employer'

Benefit Conditions:

Waiting period may apply

Only full-time employees eligible

Work Location: OKC or Tulsa Market

Multiple locations /Work Remotely: No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Supplemental Pay:

• Bonus pay

Work Location:

Multiple locations

Benefit Conditions:

Waiting period may apply

Only full-time employees eligible

Work Remotely:

No

Work Location:

Multiple Locations

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:

• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry