Spa Attendant - Guest Experience & Luxury Service

Omni Hotels & Resorts; Florida; On-site; USD 17,000 - 25,000; Full time

Job summary

Omni Amelia Island Resort & Spa is seeking a Spa Attendant to uphold high standards of service in locker rooms, lounges and pool areas. You will greet guests, provide information about spa options, and help maintain a pristine, hygienic environment.

Ideal candidates are friendly, detail-oriented, and able to multi-task in a fast-paced resort setting. Flexible hours including nights and weekends may be required.

Qualifications

• Customer service oriented with a friendly, engaging demeanor.
• Ability to manage multiple tasks in a fast-paced spa and hotel setting.
• Comfortable communicating clearly with guests and colleagues.

Responsibilities

• Welcome and orient guests to locker room and spa facilities.
• Provide information about spa services and resort operations.
• Maintain cleanliness and organization in locker rooms, lounges, and pool areas.
• Assist with reception duties and basic tours as needed.
• Deliver friendly, attentive service to ensure guest satisfaction.
• Respond to emergencies and maintain a safe guest environment.
• Attend required trainings and follow Omni standards.

Skills

Customer service

Multitasking

Attention to detail

Communication

Guest engagement

Tools

Spa software

Job description

Omni Amelia Island Resort & Spa is seeking a Spa Attendant to uphold high standards of service in locker rooms, lounges and pool areas. You will greet guests, provide information about spa options, and help maintain a pristine, hygienic environment.

Ideal candidates are friendly, detail-oriented, and able to multi-task in a fast-paced resort setting. Flexible hours including nights and weekends may be required.