Housekeeping Room Attendant | Full Time

Omni Hotels & Resorts; Florida; Sur place; USD 17 000 - 28 000; Plein temps

Résumé du poste

Omni Amelia Island Resort & Spa is hiring a Guest Room Attendant to maintain a high standard of cleanliness in guest rooms and common areas. The role involves thorough cleaning, restocking supplies, and communicating room status to ensure a seamless guest experience.

The position requires strong attention to detail, excellent customer service, and the ability to work flexible hours including nights and weekends.

Qualifications

• Strong attention to detail.
• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Prior housekeeping experience preferred or other environmental services experience.
• Ability to work flexible hours (nights, weekends, holidays).

Responsabilités

• Thoroughly clean guest rooms including beds, bathrooms, vacuuming, and dusting.
• Uphold Omni Safe and Clean procedures.
• Restock and replace items in guest rooms.
• Communicate room clean status upon completion.
• Remove room service trays and tables from rooms.
• Stock and organize supply cart; ensure neat presentation at all times.
• Check equipment before and after use to ensure proper working order.
• Maintain professional appearance per Omni standards.
• Respond swiftly to emergencies to ensure guest and staff safety.
• Attend required department trainings and meetings.
• Perform other duties as required by management.

Connaissances

Attention to detail

Customer service

Verbal communication

Professional appearance

English proficiency

Description du poste

Omni Amelia Island Resort & Spa
At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa.
Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you're friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.
Overview:
The Guest Room Attendant position is responsible for maintaining a high standard of cleanliness in each guest room. Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.
Responsibilities:
* Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting.
* Uphold Omni Safe and Clean processes.
* Restock and replace used items within guest rooms.
* Communicate clean status of each room upon completion.
* Remove room service trays and tables from guest rooms.
* Stock supply cart and ensure that it is neat and well organized at all times.
* Check all equipment prior to and after use to ensure that it is in good working order.
* Maintain a professional, neat and organized appearance according to Omni standards.
* Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
* Attend all required department trainings and meetings.
* Perform any other duties required by management.
Qualifications:
* Strong attention to detail.
* Excellent customer service and verbal communication skills.
* Maintain a professional business appearance, attitude, and performance.
* Prior housekeeping experience required or other relevant environmental services experience.
* Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
* Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
* Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
* Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
* Must have the ability to report to work on time and when scheduled.
* Must have the ability to stand and/or walk for extended periods of time.
* Must meet standards of appearance and maintain a high level of personal hygiene at all time.
* Ability to communicate both verbally and in writing in English with guests, management, and co-workers.
* Computer literacy to include: Payroll systems
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].