Spa Associate Part Time - Charlotte Rivergate

Hand & Stone Franchise Corp; Charlotte (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

Training & development

401(k)

Hourly wage plus commissions, bonuses,

Free Bi‑Monthly Massage or Facial

Job summary

Hand & Stone Franchise Corp in Charlotte, NC is seeking a Spa Associate to deliver exceptional customer service and drive memberships. You will greet guests, answer phones, book appointments, and promote services while maintaining a clean, professional appearance.

This role offers base hourly pay with commissions, bonuses, and contests; flexible schedules; and employee discounts, free uniforms, and opportunities for training and development.

Qualifications

• Provide excellent customer service to members/guests
• Answer phones, book appointments, promote memberships, gift cards and upgrades
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Responsibilities

• Provide excellent customer service to members/guests
• Answer phones, book appointments, promote memberships, gift cards and upgrades
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Skills

Customer service

Communication

Multitasking

Team player

Sales

Flexible schedule

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development
• 401(k)

Hand and Stone is looking for a Spa Associate. This is a customer service and sales role where you are helping our clients achieve their relaxation, stress reduction, and health related goals. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Answer phones, book appointments, promote memberships, gift cards and upgrades
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions, bonuses, and Contests
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Free Bi‑Monthly Massage or Facial (Your choice!)
• Excellent on the job training program

Job Requirements

• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle complex situations professionally and multitask with ease all while focusing on the guest
• MUST HAVE EVENING & WEEKEND AVAILABILITY