Sortino's Italian Kitchen Host

Kalahari Resorts; Sandusky (OH); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) matching

Health, dental, and vision coverage

Employee appreciation events

Job summary

Kalahari Resorts & Conventions is seeking a Host for Sortino’s Restaurant in Sandusky, Ohio. As a Host, you will provide a warm greeting to guests and manage seating arrangements effectively. Your role will involve teamwork and setting a positive tone for guest experiences.

The ideal candidate has some front-of-the-house experience and a friendly attitude. Benefits include 401(k) matching and health coverage for full-time associates. Join a family-oriented team that values love and care.

Qualifications

• 1+ year of front-of-the-house operations preferred.
• Ability to read and comprehend simple instructions.
• Customer service experience is beneficial.

Responsibilities

• Greet and welcome guests in a friendly manner.
• Manage seating efficiency and present menus.
• Assist fellow associates as needed.

Skills

General food and beverage knowledge

Point-of-sale and phone system operation

Bi-lingual skills

Job description

At Kalahari Resorts & Conventions, we don’t just create vacations, we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African‑inspired resorts offer world‑class dining, luxurious spas, thrilling entertainment, and cutting‑edge convention centers that redefine hospitality.

But we’re more than a resort. As a family‑owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity water, we’re also committed to bringing clean water to one million people in Africa.

Host

Kalahari Resorts & Conventions is seeking a Host for our Sortino’s Restaurant. In this role you will provide a warm and friendly greeting with a smile and responsive service for all dining guests. You will manage the efficiency and timeliness of seating guests to their tables with their wishes in mind.

As part of our team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities

• Greet and welcome guests, in a friendly manner, escorting them to the assigned dining area. Rotate tables when seating guests throughout the shift.
• Call out name and number of party when tables become available in a courteous and friendly manner with a pleasant, professional, and clear tone of voice.
• Upon seating, present menus; announce server’s name. Inspect table for proper presentation and completeness.
• Be ready and willing to assist fellow associates (servers, bussers, co‑host/hostess, and management) as situations rise.
• Answer telephone with the proper Kalahari Resort verbiage.

What We’re Looking For

• General food and beverage knowledge, involving at least 1 year of front‑of‑the‑house operations, is preferred.
• Ability to operate a point‑of‑sale and phone system.
• Must be able to read and comprehend simple instructions, short correspondence, and memos.
• Bi‑lingual skills are preferred but not required.

Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within.
• 401(k) matching, paid time off, and holiday compensation.
• Health, dental, and vision coverage for full‑time associates.
• Employee appreciation events, discounts, and perks at all resorts.
• Education assistance programs to help advance your career.

Be part of something extraordinary. At Kalahari, we believe the best leaders Lead with Love— because love builds trust, inspires growth, and creates experiences that last a lifetime.

Kalahari Resorts & Conventions is an Equal Opportunity Employer.