General Manager - Sortino's Italian Kitchen

Kalahari Resorts & Conventions; Sandusky (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Above-industry compensation

Promotion from within

Wellness initiatives

Educational opportunities

Full and varied benefit package

401(k) with company match

Appreciation days and retention

Paid time off and holiday pay

Discounts and resort perks

Job summary

Kalahari Resorts & Conventions is seeking a General Manager for Sortino’s Italian Kitchen in Sandusky, Ohio. The GM will oversee and coordinate the planning, organizing, training and leadership needed to achieve objectives in sales, costs, guest service and overall dining room and kitchen operations.

You will ensure high food quality, cleanliness and sanitation while managing staff and maintaining a guest-centric service culture.

Qualifications

• Minimum 2 years of restaurant management experience or equivalent hospitality experience.
• Basic financial and P&L knowledge required.
• Strong desire to be the face and personality of the restaurant.

Responsibilities

• Oversee planning, organizing, training and leadership to achieve objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation of dining room and kitchen.

Skills

Restaurant management experience

P&L knowledge

Leadership presence

Job description

Kalahari Resorts & Conventions delivers a beyond expectations waterpark resort and conference experience all under one roof. The authentically African-inspired resort is home to America’s largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops, and a state-of-the-art convention center.

We invite you to apply for the position of General Manager at Sortino’s Italian Kitchen. Sortino's Italian Kitchen is a new-school red-sauce restaurant where old-school Italian cuisine meets the modern age. The outlet is a high-volume, casual restaurant and liquor bar that brings to Pocono Manor a tradition of hospitality established by Giorgio and Giacomo Sortino more than 60 years ago when they opened the original Sortino’s Little Italy restaurant in Sandusky, Ohio.

In this position, you’ll oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives on a day-to-day basis in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation of the restaurant’s dining room and kitchen areas.

Required Experience:

• At least two years of restaurant management experience and/or similar hospitality experience.
• Basic financial and P&L knowledge.
• A strong desire to be the face and personality of the restaurant.

Nice to have skills but, not required:

• Basic wine knowledge.
• Italian restaurant background is helpful.
• Knowledge of how a hotel/resort operates.

You’ll need availability that includes weekends and holidays.

If your background and availability align with what we are seeking, and your personality is one of service to others, please consider joining our growing, industry-leading team.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

• Above-industry average compensation
• Promotion from within
• Mental, Financial, Physical, Work/Life and Career wellness initiatives
• Educational opportunities
• Full and varied benefit package available for full-time associates
• 401(k) with company match
• Appreciation days, parties, and retention programs
• Paid time off and holiday pay
• Discounts and resort perks

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America’s Best Midsize Employers, Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award Winner and TripAdvisor’s Travelers’ Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).

Kalahari Resorts & Conventions is an equal opportunity employer.