Sort Operations Manager – Safety-Driven Leadership

Federal Express Corporation; Chicago (IL); On-site; USD 74,000 - 114,000; Full time

Job summary

Federal Express Corporation in Illinois is seeking a Senior Sort Operations Manager to oversee the entire sort operations within a FedEx facility. You will lead the sort team, ensure safety standards, and drive performance aligned with FedEx policies and regulatory requirements.

You will hire, coach, evaluate, and discipline staff; plan daily operations; monitor quality, service, cost, and productivity; and foster a safety-first culture while coordinating with support functions to meet volume

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Two years minimum management/operational leadership experience required.
• Ability to inspire a shared vision, lead a team, and drive performance.
• Strong verbal and written communication, with customer service focus.

Responsibilities

• Manage and oversee day-to-day sort operations.
• Hire, coach, evaluate, discipline, and recognize staff.
• Plan, organize, staff, direct, and control sort activities.
• Ensure safety, quality, and service standards; meet cost/productivity goals.
• Perform daily visual inspections of loads for quality control.
• Guide sort strategy based on volume and headcount.
• Foster a safety-conscious culture and administer safety programs.
• Ensure compliance with company policies and regulations.

Skills

Team leadership

Communication

Business judgment

Customer service

Data interpretation

Microsoft Office

Tech literacy

Operational leadership

Education

HS Diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in Illinois is seeking a Senior Sort Operations Manager to oversee the entire sort operations within a FedEx facility. You will lead the sort team, ensure safety standards, and drive performance aligned with FedEx policies and regulatory requirements.

You will hire, coach, evaluate, and discipline staff; plan daily operations; monitor quality, service, cost, and productivity; and foster a safety-first culture while coordinating with support functions to meet volume