Solutions Plaza Senior Manager: Strategy & Experience Lead

Daikin Applied; Jersey City (NJ); Hybrid; USD 137,000 - 233,000; Full time

Benefits offered by this job

Medical insurance options

401K

Paid time off

Tuition reimbursement

Job summary

Daikin Applied in Jersey City, NJ is seeking a Solutions Program Senior Manager to maximize the strategic sales value of customer-facing programming at the Solutions Plaza experience center. You will lead a team in delivering premium experiences, focusing on trends like electrification, IAQ, and refrigerant codes.

You will design and execute marketing strategy, present at high-profile visits, and collaborate with marketing to optimize space usage and displays, driving industry impact across

Qualifications

• Bachelor's degree from a four-year college or university in Engineering or equivalent experience.
• 8+ years industry sales experience, incl 2+ years people leadership experience.
• Knowledge of HVAC design and industry trends, a deep understanding of Daikin products and solutions offering.
• Superior analytical and communication skills - must be able to define problems, collect data, draw valid conclusions to communicate technical concepts.
• Self-Starter and Results-Oriented - Develop and implement strategy to transform the use of the space by engaging both the sales channel and industry professionals.
• Leadership - Inspires and motivates others to perform well and influence actions.
• Customer Service - Adapt to changes, manage competing demands and unexpected events.
• Exemplary Professionalism and Cultural Competence - respectful, inclusive and resilient.
• Work visa sponsorship is not available for this position.

Responsibilities

• Lead the development of a solutions sales strategy and operation plans and priorities for Solutions Plaza.
• Develop and execute the strategy for targeted rep and vertical market programs to accelerate utilization of the experience center.
• Monitor the effectiveness of investment by tracking bookings after customer visits.
• Develop annual plans to expand utilization by attracting local and national organizations for maximum brand visibility.
• Serve as the lead presenter for all high-profile customer visits at Solutions Plaza and other events.
• Lead a team delivering an unrivaled customer experience through events, communications, and thought leadership on industry trends.
• Develop strategy to maximize time and customer experience within the space.
• Oversee interactions with marketing to manage physical displays and digital properties.

Skills

Analytical skills

Communication skills

Self-Starter

Leadership

Customer service

Cultural competence

HVAC knowledge

Education

Bachelor's degree in Engineering

Job description

Daikin Applied in Jersey City, NJ is seeking a Solutions Program Senior Manager to maximize the strategic sales value of customer-facing programming at the Solutions Plaza experience center. You will lead a team in delivering premium experiences, focusing on trends like electrification, IAQ, and refrigerant codes.

You will design and execute marketing strategy, present at high-profile visits, and collaborate with marketing to optimize space usage and displays, driving industry impact across