Solutions Programing Senior Manager

Daikin Applied Americas; Jersey City (NJ); Hybrid; USD 137,000 - 233,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401K with company match

Job summary

Daikin Applied Americas is seeking a Solutions Program Senior Manager in Jersey City, hybrid. You will lead the Solutions Plaza programming, shaping the customer experience and industry engagement with a focus on electrification, IAQ, and refrigerant codes.

You will guide strategy, manage a team of professionals, and collaborate with marketing to optimize space, events, and content delivery for executives and engineers alike.

Qualifications

• Bachelor's degree in Engineering or equivalent experience.
• 8+ years industry sales experience; incl 2+ years people leadership.
• Knowledge of HVAC design and industry trends; strong Daikin product knowledge.
• Superior analytical and communication skills; ability to convey technical concepts to varied audiences.
• Self-starter with results orientation; develops strategies to maximize space utilization.
• Leadership and customer-service mindset; adaptable under pressure and change.

Responsibilities

• Lead the development of a solutions sales strategy and operation plans for Solutions Plaza.
• Develop programs targeting reps and vertical markets to maximize experience center utilization.
• Monitor effectiveness by tracking bookings after customer visits.
• Plan to expand utilization by attracting local and national organizations.
• Lead high-profile customer visits and oversee events to deliver unrivaled experiences.
• Manage a team delivering events, communications, and thought leadership on industry trends.

Skills

Sales leadership

HVAC knowledge

Analytical skills

Strategic thinking

Education

Bachelor's degree in Engineering

Job description

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Make your mark at the world’s largest HVAC company

Daikin Applied is seeking a Solutions Program Senior Manager who will be maximizing the strategic sales value of customer-facing programming at the Solutions Plaza experience center. This role will be responsible for delivering premium experiences that position Daikin as a premier solutions provider focused on industry trends such as electrification, refrigerant codes, and Indoor Air Quality (IAQ). Under general direction you will lead programming marketing strategy to maximize the use of content delivered in this educational and entertainment space and beyond. You will develop and manage a supporting team of individual contributors responsible for representing the business and attend high level functions to achieve maximum industry impact. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Jersey City, NJ, Hybrid

What You Will Do

• Lead the development of a solutions sales strategy and operation plans and priorities for Solutions Plaza
• Develop and execute the strategy and framework for creating targeted rep and vertical market programs that accelerate the strategic utilization of the experience center
• Monitor the effectiveness of Daikin’s investment in the space by tracking bookings after customer visits
• Develop annual plans to expand the utilization by attracting local and national organizations that maximize brand visibility
• Serve as the lead presenter for all high-profile customer visits at Solutions Plaza and other high-visibility presentations at both internal and external events
• Lead a team of professionals that are dedicated to delivering an unrivaled customer experience thru well-executed events and personalized experiences, professional communications, and thought leadership presentations focused on industry trends such as electrification, refrigerant codes, and Indoor Air Quality (IAQ)
• Develop the strategy to maximize the time and the customer experience within the space
• Oversee the team's interactions with the marketing team to manage physical displays and digital properties

What’s In It For You

• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications

• Bachelor's degree from a four-year college or university in Engineering or equivalent experience
• 8+ years industry sales experience; incl 2+ years people leadership experience
• Knowledge of HVAC design and industry trends, a deep understanding of Daikin products and solutions offering
• Superior analytical and communication skills-must be able to define problems, collect data, draw valid conclusions to efficiently communicate technical concepts to audiences of varying competency
• Self-Starter and Results-Oriented- Develop and implement strategy to transform the use of the space by engaging both the sales channel and industry professionals
• Leadership- Exhibits confidence in self and in others; Inspires and motivates others to perform well. Effectively influences actions and opinions of others.
• Customer Service- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, customer requests, and unexpected events.
• Exemplary Professionalism- Interact with others tactfully and respectfully; remain composed and considerate under pressure, irrespective of status or position.
• Cultural Competence- Exhibit respect and sensitivity for cultural differences, fostering an inclusive environment to rapidly build trust by responding thoughtfully to radical candor
• Work visa sponsorship is not available for this position

Preferred Qualifications

• 10 years of experience presenting to consulting engineers and executives, Knowledge and Expertise in applied manufacturing
• incl 5+ years people leadership experience
• Technical Excellence – Display a complete understanding of engineered systems, design intent, controls, equipment, and integration with 3rd party technology

Benefits

• Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short term and long-term disability
• 3 weeks of paid time off for new employees + 11 company paid holidays
• Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
• Paid sick time in accordance of the federal, state and local law
• Paid parental leave and tuition reimbursement after 6 months of continuous service

The typical annual base salary for this position ranges from $136,600k - $232,900k and a bonus potential up to 20% in Jersey City, NJ.

Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!