Solutions Operations Lead: HQ Demos & Content Library

Showcify, Inc.; United States; Remote; USD 170,000 - 215,000; Full time

Benefits offered by this job

Stock options

Health insurance

Paid vacation & 401K

Job summary

Skydio is seeking an experienced Manager, Solutions Operations to lead the HQ demo program, manage the aircraft, docks, and content behind demonstrations, and ensure the field is equipped with up-to-date material. You will enable Solutions Engineers across verticals, onboard new team members, and translate product releases into field-ready content.

The role requires travel and on-site work at headquarters in San Mateo, CA.

Qualifications

• 5+ years in a technical operations, field operations, customer-facing technical, or enablement role.
• Hands-on sUAS operating experience and safe, legal flight in front of an audience.
• Comfortable presenting live to senior executives and customers.
• Track record of building technical content or programs used by others.
• Fast at learning new tech and cross-team collaboration.

Responsibilities

• Run HQ demo program including live demonstrations for VIP customers and government visitors.
• Own the demo environment: aircraft, docks, network, controllers, and props.
• Maintain airworthiness, batteries, firmware, and spares; manage scheduling.
• Set the demo standard the organization follows.
• Plan and run capture missions for footage and data used across the org.
• Build demo scripts, reference architectures, and templates from existing best practices.
• Own content library and ensure it is current and accessible.
• Ingest product updates and translate to field enablement content.
• Onboard new Solutions Engineers and Specialists; track readiness.
• Collaborate across verticals and functions to deliver coordinated enablement.

Skills

5+ years experience

Technical operations

Field operations

Customer-facing

Enablement

Public speaking

Organization

Cross-functional

Demo leadership

Tools

CAD/VMS

Salesforce

Uplimit (learning platforms)

Job description

Skydio is seeking an experienced Manager, Solutions Operations to lead the HQ demo program, manage the aircraft, docks, and content behind demonstrations, and ensure the field is equipped with up-to-date material. You will enable Solutions Engineers across verticals, onboard new team members, and translate product releases into field-ready content.

The role requires travel and on-site work at headquarters in San Mateo, CA.