Solutions Manager - Global Services & AI Solutions (Equity)

Supermicro; Chicago (IL); On-site; USD 110,000 - 130,000; Full time

Job summary

Supermicro is seeking a Solution Manager to lead solutions-based thought leadership, bridging network, data center market, cloud, and IT infrastructure into compelling offerings.

This role supports enterprise, cloud, AI, Metaverse, and 5G Telco/Edge customers with mission-critical needs and requires travel, strong leadership, and deep technical knowledge. The position emphasizes delivering high-quality services and coordinating cross-functional teams.

Qualifications

• Bachelor's or Master's degree in engineering or equivalent experience.
• +5 years of experience with Compute/Storage Server, Data Center, or IT Infrastructure installations.
• Excellent communication skills and business sense.
• Solutions, programs and/or project management experience.
• Strong background in x86-based server architecture.
• Familiarity with firmware, Linux, Windows and virtualization platforms.
• Strong technical communication and leadership skills.
• Good listening, verbal and documentation skills.
• Customer focus and quality mindset.
• Ability to work effectively under high pressure.
• Advanced Microsoft Visio, PowerPoint and project management skills.

Responsibilities

• Create product roadmaps and strategy for services deployment.
• Manage technical resources to address client needs.
• Define and provide creative solutions to meet customer requirements.
• Lead services solutions for North America and Global programs.
• Oversee deliverables and documentation for the service organization.
• Prepare training materials for internal sales and customers; travel to client sites and events.

Skills

Communication skills

Leadership

Project management

Customer focus

Education

Bachelor/Master in Engineering

Tools

Firmware

Linux

Windows

Virtualization

Job description

Supermicro is seeking a Solution Manager to lead solutions-based thought leadership, bridging network, data center market, cloud, and IT infrastructure into compelling offerings.

This role supports enterprise, cloud, AI, Metaverse, and 5G Telco/Edge customers with mission-critical needs and requires travel, strong leadership, and deep technical knowledge. The position emphasizes delivering high-quality services and coordinating cross-functional teams.