Workstation Solutions Manager - Customer-Focused GTM

Supermicro; San Jose (CA); On-site; USD 115,000 - 130,000; Full time

Job summary

Supermicro is seeking a Solution Manager for its Workstation product line. You will define and drive solutions, understand customer requirements, and work with cross-functional teams to enable global sales and customer success.

The role requires collaboration across engineering, product, and sales, with travel to customer sites and trade shows. Strong AI/ML knowledge and Linux/Windows familiarity are highly valued.

Qualifications

• Bachelor's or Master’s degree in engineering or business (desirable).
• 3+ years of experience with workstation applications, storage servers, data centers or IT infrastructure.
• Excellent communication and business sense; must interface with customers.
• Strong experiences with AI/ML/Data Science applications preferred.
• Familiarity with Linux, Windows and virtualization platforms.
• Domestic and international travel to meet customers.

Responsibilities

• Create product solution roadmaps and develop deployment strategies based on customer requirements.
• Manage technical resources within the organization to address client needs.
• Define and provide creative solutions to meet demanding market requirements.
• Develop GTM programs and resources to drive workstation solutions with internal teams and customers.
• Collaborate with internal partners and engineers to resolve challenges.
• Oversee deliverables and documentation as required.
• Create positioning statements, marketing and sales training materials, product specifications.
• Present training material to internal sales and at customer sites; travel to visit customers and trade shows.
• Conduct competitive analysis and develop ecosystem with industry partners.
• Drive technical issues to closure with engineering involvement.

Skills

Workstation apps

Storage servers

Data center

IT infrastructure

Communication skills

AI/ML/data science

Linux/Windows/virtualization

Travel

Customer interfacing

Education

Bachelor's or Master's degree in engineering or business

Job description

Supermicro is seeking a Solution Manager for its Workstation product line. You will define and drive solutions, understand customer requirements, and work with cross-functional teams to enable global sales and customer success.

The role requires collaboration across engineering, product, and sales, with travel to customer sites and trade shows. Strong AI/ML knowledge and Linux/Windows familiarity are highly valued.