Solutions Manager

Space Executive; United States; On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Equity

Uncapped commission

OTE $180K with equity

Job summary

Space Executive is hiring a Solutions Manager/Customer Success Manager to drive adoption for enterprise AI/ML teams across West Coast US or Tri-state East Coast. You will lead onboarding, product demos, and technical workshops while managing key accounts and identifying growth opportunities to ensure renewals.

The role requires strong coding skills in Java and Python, plus Generative AI knowledge (LangChain, RAG).

Qualifications

• 3+ years in SaaS Customer Success or Solutions Management.
• Ability to demo technical products.
• Strong coding ability in Java and Python.
• Generative AI knowledge (LangChain, RAG).
• Consultative leadership and strong communication skills.

Responsibilities

• Drive adoption and success for enterprise AI/ML teams.
• Lead onboarding, demos, and technical workshops.
• Manage accounts, identify growth opportunities, and ensure renewals.

Skills

SaaS Customer Success

Demoing products

Debugging

Java

Python

Generative AI

LangChain

RAG

Consultative leadership

Communication

AI observability

Tools

LangChain

Job description

Location: West Coast US or Tri-state East Coast

Agent Engineering Platform/ Observability

Join a fast-growing tech company at the forefront of AI innovation, we are partnering with a company that help organisations monitor, troubleshoot, and optimise AI systems at scale to hire for a Solutuions Manager/ Customer Success Manager.

What You'll Do:

• Drive adoption and success for enterprise AI/ML teams
• Lead onboarding, demos, and technical workshops
• Manage accounts, identify growth opportunities, and ensure renewals

Requirements:

• 3+ years in SaaS Customer Success or Solutions Management
• Ability to demo technical products
• Debugging and troubleshooting.
• Strong coding ability (Java, Python).
• Generative AI knowledge (LangChain, RAG)
• Solutions leadership, consultative approach, and strong communication
• Bonus: Familiarity with AI/ML workflows or GenAI
• Bonus: to have experience working within AI observability and evaluation.

Whats on offer:

• $180K OTE + equity.
• Uncapped commission.
• Work with industry leaders shaping the future of AI

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