Solutions Implementation Engineer

REPLI LLC

Atlanta (GA)

On-site

USD 50,000 - 60,000

Full time

14 days+

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Benefits offered by this job

401K Match Program
Health Benefits
Mental Health Days
Vacation: 10 Days
+5 Days of PTO after one year
Floating Holiday: 2 Days

Job summary

A property tech company in Atlanta is seeking an Implementation Specialist to drive client onboarding and ensure successful service launches. The specialist will work closely with internal teams to deliver exceptional customer experiences and manage timelines effectively. The ideal candidate will have a background in customer success, be well-organized, and possess critical thinking skills. This role offers a competitive salary and benefits, contributing to a vibrant company culture recognized for excellence in the multifamily sector.

Qualifications

  • Experience in Customer Success, Account Management, or Agency Operations.
  • Familiarity with digital marketing services, including SEO and SEM.
  • Ability to work autonomously in a fast-paced, evolving environment.

Responsibilities

  • Ensure seamless execution of client onboarding.
  • Align internal processes for cross-functional collaboration.
  • Monitor the onboarding boards and support tickets.

Skills

Extremely well organized with excellent time management
Customer onboarding and support
Apply critical thinking skills
Monitoring and managing support tickets

Education

Experience in Customer Success or Account Management

Tools

Hubspot
Monday.com

Job description

A property tech company in Atlanta is seeking an Implementation Specialist to drive client onboarding and ensure successful service launches. The specialist will work closely with internal teams to deliver exceptional customer experiences and manage timelines effectively. The ideal candidate will have a background in customer success, be well-organized, and possess critical thinking skills. This role offers a competitive salary and benefits, contributing to a vibrant company culture recognized for excellence in the multifamily sector.
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