Solutions Engineer — Pre & Post‑Sales for SaaS Success

Dormont Manufacturing Co; United States; Hybrid; USD 160,000 - 200,000; Full time

Benefits offered by this job

Equity in the company

Commission structure

Job summary

Dormont Manufacturing Co is looking for a Solutions Engineer to join our Customer Success team. In this role, you'll be integral in helping customers adopt our product smoothly and achieve lasting impact. You'll guide high-value customers as their main technical point of contact, managing post-sale onboarding and advocating for their needs across teams. The ideal candidate has at least 2 years in B2B SaaS, deep technical understanding, and adaptability for a hybrid role.

We offer a competitive compensation ranging from $160,000 to $200,000 OTE, along with equity in our growing tech company.

Qualifications

• 2+ years B2B SaaS experience independently managing the technical side of customer relationships.
• Expertise architecting SaaS software deployments.
• Deep technical understanding of the B2B tech ecosystem.
• Familiarity with fast-growing startups.

Responsibilities

• Become an expert in Attio’s product deployment across industries.
• Guide customers through pre-sales, post-sales, and onboarding.
• Serve as the relationship owner for top accounts.
• Advocate for customers across internal teams.

Skills

B2B SaaS experience

API and no-code platform familiarity

Technical understanding of B2B tech ecosystem

Adaptability in hybrid roles

Job description

Dormont Manufacturing Co is looking for a Solutions Engineer to join our Customer Success team. In this role, you'll be integral in helping customers adopt our product smoothly and achieve lasting impact. You'll guide high-value customers as their main technical point of contact, managing post-sale onboarding and advocating for their needs across teams. The ideal candidate has at least 2 years in B2B SaaS, deep technical understanding, and adaptability for a hybrid role.

We offer a competitive compensation ranging from $160,000 to $200,000 OTE, along with equity in our growing tech company.