Solutions Engineer - Mission-Critical Cloud & Gov Pre-Sales

Matcha

Northern (KY)

Hybrid

USD 130,000 - 155,000

Full time

9 days ago

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Benefits offered by this job

100% employer‑paid medical, dental, &视

401(k) with 3% company contribution

Equity incentive plan

Home office stipend

Annual professional development

Flexible remote work opportunities

Job summary

Second Front Systems is seeking a Solutions Engineer to strengthen our sales and customer success team. You will own technical pre‑sales conversations, demonstrate Game Warden’s fit for mission‑critical SaaS deployments, and bridge customer needs with product capabilities.

You’ll lead technical presentations, architecture workshops, and RFP responses, assess compatibility on AWS/GCP, and translate cloud and DevSecOps concepts for audiences from executives to engineers.

Qualifications

3+ years in customer-facing Sales, Solutions Engineering, or Success roles; demonstrated ability to influence technical decision‑makers.
2+ years hands‑on experience deploying or architecting on AWS, GCP, or Azure; certification or active pursuit required.
3–5 years of technical depth as a software engineer, sales engineer, or technical PM with proven problem‑solving in production environments.
2+ year software development experience, preferably full‑stack web development (React, Angular, Spring, Python, or Go).
Operational knowledge of DevSecOps practices, CI/CD pipelines (Jenkins, GitLab CI, ArgoCD), and containerization (Kubernetes, Docker).
Ability to communicate technical concepts clearly to non‑technical stakeholders; composure in high‑stakes customer situations.
U.S. citizenship and residency in an approved hiring hub: DC/Maryland/Virginia, Raleigh/Durham/Chapel Hill NC, Denver/Colorado Springs CO, or Dallas/Fort Worth TX.
Ability to travel up to 25% for customer engagements and market‑facing activities.

Responsibilities

Own the technical aspects of pre‑sales pipeline, partnering with account executives from initial contact through RFP response.
Lead introduction calls, technical demonstrations, architecture workshops, and RFI/RFP engagements with government and commercial customers.
Assess customer applications for compatibility with Game Warden and DevSecOps deployment on AWS or GCP.
Develop and maintain deep technical knowledge of Game Warden, Kubernetes, Docker, Helm, and the surrounding platform ecosystem.
Synchronize customer feedback with product teams to inform roadmap priorities and feature alignment.
Generate technical marketing content—blogs, whitepapers, case studies that accelerate business development.
Engage customers on cloud infrastructure, DevSecOps tooling, compliance accreditation, and cybersecurity architecture.